At Scentable, we aim to provide a secure and convenient checkout experience for all customers.
Accepted Payment Methods
We accept the payment methods displayed at checkout. Available payment options may include major credit and debit cards and other payment methods supported by our payment providers.
The payment methods available to you will be shown before you complete your purchase.
Payment Authorization
When you place an order, your payment method may be authorized or charged for the full order amount.
An order will only be processed after successful payment authorization and confirmation.
Payment Security
Your payment information is processed securely through our third-party payment providers. Scentable does not directly store your complete credit or debit card information.
We use payment providers and security measures designed to help protect your payment information during checkout.
Payment Issues
If your payment is declined or cannot be processed, please verify that:
- Your payment information is correct
- Your billing information matches the information provided to your payment provider
- Your card or payment method has sufficient funds or available credit
- Your payment method is supported at checkout
If you continue to experience payment problems, please contact your bank, card issuer, or payment provider.
Order Cancellation Due to Payment Issues
Scentable reserves the right to cancel or decline an order if payment cannot be successfully authorized, if there is a suspected payment error, or where an order cannot be reasonably fulfilled.
If a payment has already been captured for an order that is subsequently cancelled, any applicable refund will be processed to the original payment method.
Currency
Prices are displayed in the currency shown on our website and at checkout. Your bank or payment provider may apply currency conversion fees or other charges when applicable.
Contact Us
If you have questions about payments or your order, please contact us:
Scentable
Email: support@scentable.store